Introduction

We understand that privacy is important to you, and are committed to complying with the Australian Privacy Principles (APPS), which are contained in the Privacy Act 1988. This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We do not collect any personal information when you visit our site unless you, log on, create an account, place an order or subscribe to our mailing list.

The information we may collect from you generally includes:

  • Contact information including your full name, business name, address, delivery address, phone number and e-mail address
  • Demographic information such as postcode, preferences and interests .Other information relevant to customer surveys and/or offers
  • Our site does not collect cookies*

What we do with the information we gather

We collect this information so that we can understand your needs, deliver products and services to you and provide you with a better service. In particular for the following reasons:

The information we may collect from you generally includes:

  • When you place an order we may share your personal information with the third parties necessary in processing your order. For example, the Payment Gateway provider that securely processes the payments through this site and the shipping carrier that will deliver your order.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

Disclosure of your information to third parties

We will not sell, distribute or lease your personal information to third parties as required by law to do so. 

  • Delivery of sales. We may need to pass on your contact details such as your name and delivery address to perform some deliveries.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, You should be aware that the internet is not a secure environment. We cannot protect personal information before it reaches us.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.